What is LifeVault™?
LifeVault is a secure digital hub created by Empathy. It helps Serenia Life members*:
- Create legal documents, like your Last Will & Testament, Power of Attorney for Property, and Healthcare Directive
- Securely store important information and documents, all in one place
- Share access with trusted individuals, like family members, a financial advisor, or a lawyer
- Explore user-friendly resources that help you better understand your end-of-life planning options
This new one-time benefit** is most appropriate for members without complex needs (e.g., property abroad, separated but not divorced, in need of legal advice).
How do I apply? What happens next?
Assess your needs.
If your needs aren’t too complex, you’ll want to apply for this benefit. Otherwise, you may want to consider our conventional Wills & POA benefit.
Submit an application.
Apply online in 5 minutes or less! Once we have verified your eligibility for this benefit, we will send you a personalized link via email.
Create your legal documents.
Follow the step-by-step instructions to create your documents at your own pace, when it’s convenient for you.
Securely store. Seamlessly share.
Store your documents in a secure ‘vault’ and seamlessly share with trusted individuals when necessary.
Assess your needs.
If your needs aren’t too complex, you’ll want to apply for this benefit. Otherwise, you may want to consider our conventional Wills & POA benefit.
Submit an application.
Apply online in 5 minutes or less! Once we have verified your eligibility for this benefit, we will send you a personalized link via email.
Create your legal documents.
Follow the step-by-step instructions to create your documents at your own pace, when it’s convenient for you.
Securely store. Seamlessly share.
Store your documents in a secure ‘vault’ and seamlessly share with trusted individuals when necessary.
Frequently Asked Questions
LifeVault, by Empathy, is a digital platform designed to help you create and manage your legacy planning documents, including your Last Will and Testament, Power of Attorney, Advance Healthcare Directive, and more. With a secure storage solution for documents, LifeVault ensures that your medical, estate, and end-of-life wishes are clearly documented — and can be easily honoured. The platform offers individual accounts for solo planning and couple’s accounts for seamless coordination between spouses.
Having your legal documents stored in one secure place makes a challenging time more manageable for your loved ones. This benefit covers the cost of creating legal documents, like your Last Will & Testament, Power of Attorney for Property, and Healthcare Directive. (For complex wills, please check out our traditional Wills & Power of Attorney Benefit.)
Empathy is committed to ensuring that your data is and always will be safe, secure, and private. They use bank-level 256-bit encryption to store and transmit data over the internet, and your most private information is protected behind two-factor authentication including your own private PIN code.
LifeVault™ is valued at $624. There is no out-of-pocket payment required, and therefore no reimbursement.
After a member submits their online application, they will receive an email with a personalized link within 1 business day.
Your personalized LifeVault link will never expire.
The eligibility requirements for this benefit include:
- must be a member for a minimum of 6 months
- have an active policy to qualify
Note: Each LifeVault plan is open to a member’s spouse or common-law partner via the couple’s account option.
Serenia Life originally partnered with Empathy to provide Serenia Life members with their award-winning grief support tool. Now we’ve expanded our Member Benefits collection to include LifeVault by Empathy.
Please reach out to the Support Team at SereniaLife@Empathy.com and they’ll get back to you within 1 business day.
Got a question?
We’re happy to help. Reach out to our Member Benefits team to learn more.
Apply for this benefit today
Ready to draft and store your legal documents… for free?
*If you: (1) own a Serenia Life Financial annuity product, (2) are insured under one of Serenia Life Financial’s products, and/or (3) became a policyowner after February 23, 2021, you are indeed a member.
**Serenia Life Financial’s member benefits and programs are not contractual. They are subject to change and maximum funding limits.
