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Like your Serenia Life advisor? Enjoy being a member? We’d love to hear about it!

Human. Kind.

A good review can help Canadians like you find a life insurer that guides big life decisions with simple human kindness. Not to mention, they’d gain access to a unique collection of member benefits that will help them support their family and the causes they care about!

Here’s what Serenia Life members like you are saying

ExcellentSerenia Life Financial4.4See all reviews review us onReview author ★★★★★ This was one of the first times that I have phoned a business and did not have to wait more than a minute to speak to a representative . John was excellent explaining the situation and following thru with what he explained to me. Too bad more companies do not have the same quality for service.Review author ★★★★★ Prompt and excellent serviceReview author ★★★★★ Amina was very helpful and very professional. She guided me and resolved my concerns giving me peace of mind!Review author ★★★★★ Ewa Spisak has been very helpful in keeping me Basil Panidisz Advisor in the loop.Review author ★★★★★ Have been very helpful, great communication, and very fast response, highly recommendReview author ★★★★★ Love this company, very prompt and helpful.Review author ★★★★★ Nadine always delivers with professionalism and exceptional customer service. I love dealing with Serenia because of her! Keep up the great work Nadine!Review author ★★★★★ I contacted Membership Services to obtain a loan payout on a policy. John responded promptly via email regarding the loan payout amount. He also provided me with two payment options to expedite the loan payout. Furthermore, he took steps to ensure that the preauthorized bank debit would no longer be processed once Serenia Life received the payout. I have had the opportunity to have John assist me with financial / insurance details regarding my policies and he has always provided me with exceptional service. He consistently goes above and beyond what is required when assisting me with my queries. John represents the brand of Serenia Life at a consistently high level. Inever regret choosing Serenia Life Financial to assist me with my financial / insurance planning.Review author ★★★★★ We'd like to extend a big Thank you to Sean McDermid for looking after us.Prior to his call late last year, we had heard from no one with regards to our policies for a very long time.His call & information he shared was a pleasant surprise.Sean's ability to communicate was excellent, his prompt attention was appreciated and his pleasant personality was a delight.It has been a pleasure to get to know him.Thank you again for reaching out to us!Review author ★★★★★ John was extremely helpful. We were quickly and efficiently taken care of including a power outage that cancelled our wifi call. John immediately called us back and we continued to a perfect solution.Review author ★★★★★ Excellent and responsive service by the agent we worked with, Rose Mary Goodyear. During a difficult time when my Dad passed away, Rose Mary was courteous, and easy to work with and went above and beyond to simplify things and processing for us.Review author ★★★★★ Love this company and all they stand for . Proud to be associated with them as both a client since age 8 and advisor .Review author ★★★★★ Serenia Life is a great company to work with. Everyone is willing to help to find a solution to any problem. The underwriters are very understanding and professional. They are prompt to get back with any update or query.Overall the experience with this company at any level has been stellar.Review author ★★★★★ Great company. Amazing products and serviceReview author ★★★★★ Thank you Ewa for your quick response when I needed help with my clients conversation paperwork and answering my many questions. I would definitely recommend other advisors to reach out to you for Serania Life products!Review author ★★★★★ Thank you for the quick turn around.Review author ★★★★★ The member services department has been extremely helpful, thank you!Review author ★★★★★ Lori was very polite and knowledgeable and helped us out in a very professional manner.Review author ★★★★★ Wonderful Company !! I Definitely recommend Crystel Rayne Tomma, She is awesome at finding the best coverage for me. She is professional and pleasure to deal with. Always she has the answers for my emails and call with quick response.Anu & JobanBritish ColombiaReview author ★★★★★ Raphael is just wonderful! He is very knowledgeable, communicative, and professional. He is easy to work with and has been on top of things, especially as we transitioned through important personal milestones. He explains everything in terms my parents and I can understand, which I really appreciate. We would highly recommend Raphael to anyone who was looking for a Financial Advisor!!!Review author ★★★★★ I would like a representative to contact me about my disability coverage I have not worked since January 2020 due to a injury and my premiums are supposed to be coveredReview author ★★★★★ Great space for advisors to learn.Review author ★★★★★ Great people in a caring company that gives back to its community.Review author ★★★★★ I actually called this place to make an inquiry and the customer service I received was first class.js_loader

 

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